FAQs

Please browse through our frequently asked questions to find answers to any of your questions relating to our website.

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	Frequently Asked Question	Category
1	Do I have to take SOLAMAGIC® indoors during rain and in winter?	Products
2	How do I install the heater?	Products
3	How does SOLAMAGIC® work and what is a HeLeN lamp?	Products
4	How much heat does the heater generate and what surfaces are heated?	Products
5	How warm does the casing get?	Products
6	I require technical support, or service, who should I contact?	Products
7	What are the benefits of a SOLAMAGIC heater?	Multiple
8	What are the operating costs of the SOLAMAGIC Patio Heater?	Products
9	What life expectancy does the Philips HeLeN lamp have?	Products
10	What makes SOLAMAGIC® so different from conventional heating systems?	Multiple
11	Where can I use a Solamagic patio heater?	Multiple